Administrative fees
Booking fees are administrative costs related to the sale of a ticket. They apply to requests to change or refund a ticket (except tickets that allow changes and refunds at no extra charge, and tickets issued for infants under 2 years of age). Booking fees vary depending on:
- point of sale (online, Air France ticket office, etc.),
- place of issuance (online or by phone, etc.).
Ticket changes
| Changes made | ||
|---|---|---|
| Service fee for changes | on airfrance.in | by phone |
| Ticket purchased on airfrance.in or at an Airfrance ticket counter | No fee | EUR 15 |
| Ticket purchased on a third-party site or travel agency | No fee | EUR 30 |
Refunds
| Refund requested | ||
|---|---|---|
| Service fee for refunds | on airfrance.in | by phone |
| Ticket purchased on airfrance.in or at anAir France ticket counter | No fee | EUR 20 |
| Ticket purchased from a third-party site or travel agency | Refund request to be completed through the third-party website or travel agency used to purchase the ticket* |
* Air France charges no fees for changeable and refundable fares Air France charges no fees for unaccompanied children and passengers with reduced mobility Air France charges no fees for refund amounts lower than EUR 100 ** Travel agencies set and apply their own booking fees for changes to and refunds for Air France tickets. These fees therefore vary by agency.
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